Employee engagement
Engagement is defined as a positive emotional state involving enthusiasm and optimism toward work-related goals. Engaged employees are actively involved in their jobs, which makes them proactive about what they do and helps them perform at their best. Conversely, disengaged workers may appear busy and engaged, but they have little interest or passion for their job. As a result, these employees don’t feel motivated to contribute their best efforts. In addition, disengaged workers may not demonstrate any effort or initiative. On the other hand, engaged employees show a higher levels of productivity, creativity, innovation, collaboration, and customer satisfaction.
Performance management
Performance management is the practice of evaluating employee performance and identifying strengths and weaknesses. By doing so, managers can identify how well their staff is performing, and then make adjustments accordingly to ensure that the company achieves its goals. A good performance plan should cover the following:
• Goals: What are you trying to achieve?
• Objectives: How are you going to measure success?
• Measurement criteria: Which actions will indicate success?
• Feedback: How will you help your team improve?
• Individual rewards: If you find someone who deserves bonuses, promotions, raises, etc., you need to know whether that person is actually meeting his/her objectives.
Leadership competency
Leadership competency refers to the knowledge and skills necessary to lead others effectively. Good leaders have superior communication abilities and interpersonal skills. They are able to motivate people, create effective working groups, inspire commitment, and build strong teams. In addition to having leadership skills, good leaders are willing to take responsibility for their mistakes and learn from those errors.
Project planning
A project plan describes the steps to complete a task. While it might seem difficult to accomplish a big task in just one week, by breaking down tasks into small enough pieces, it becomes easier for everyone to handle. Also, it gives time limitations, deadlines, milestones, scope, responsibilities, and more. These tasks are organized by priority, which means that each has its own due date. Depending on the type of project, there could be several different types of plans, including:
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